KEY DUTIES / RESPONSIBILITIES

• Please note that this is not an exhaustive list of everything that needs to be done. Eri Maldives Soulmates always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
• Planning and organising – with the General Manager
• Support the preparation of the hotel's strategic and marketing plans, and the F&B Department budget.
• Ensure that all Eri Maldives Food & Beverage Standards are being adhered to.
• Keep aware of trends, systems, practices and equipment in Food and Beverage preparation and service in the hospitality field.

Operations – with the Superior

• To be aware of the best external competitor offerings in the local market, and to continually work with hotel colleagues to improve our own offerings with the goal of being the best in the market for creativity, service, choice, and value for money.
• Directly responsible for all Restaurants and Kitchen areas, ensuring a smooth running, profitable operation within the framework of the Hotel.
• Supervise the functioning of all Food and Beverage Eri Host, facilities, sales and costs, to ensure maximum departmental profit is achieved.
• Take personal responsibility for maximizing quality levels of product and service and guest satisfaction.
• Attain high sanitation standards throughout the Food and Beverage operation by enforcing Eri Maldives Sanitation Checklist.
• To ensure that everyone in the departments is properly looking after all hotel property and facilities.
• To ensure that departments conduct a maintenance inspection monthly.
• Supervise and co-ordinate pricing and preparation of menus, beverage and wine lists, and liaise with local suppliers.

Administration

• Establish and maintain effective Eri Host relations.
• With the hotel training manager, identify training needs and develop and deliver the required training for department Eri Host to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels.
• To be a sales champion for the hotel, generating and following up on business referrals and potential sales leads to maximize business for the hotel.
• Above all, to lead by example through hands on approach to motivate our Associate to excel.